Soundpaint

If you're like me, you're probably wondering what Soundpaint is. The product description is nothing but empty buzzwords. Is it a sample player? Is it a Kontakt rival? Is it physical modeling?

I'd love to tell you, but even after downloading and installing Soundpaint, I still have no answer to that question. My experience went much like this:

• Ignored the months of hot air hype on KVR because there was no info on *what* the product actually is (hint to marketing types: make sure you communicate what your product is).
• Ignored the release because it still wasn't clear what the product was even when it hit the market.
• Finally downloaded it after reading the BPB article that suggested the piano might be worth having.
• Installed the plugin.
• Loaded the plugin.
• Clicked on the option to install the sound library that the plugin detects I own but isn't installed yet (i.e. the piano). The download fails repeatedly.
• Check the website for info on what's going on. The help is as useful as the product descriptions. According to the website, I'm either using an outdated installer (I'm not, I just downloaded it) or I'm entering the product code wrong (there is no product code to enter, this is the default free library).
• Gave up.

I'm sorry that this isn't more helpful, but if you also read through all the gibberish product marketing and that raised all sorts of red flags, it looks like you were right. I'm sure there's a way to get the library to install, but I really can't be bothered to deal with this level of incompetence. If the plugin can detect that libraries are missing, but is unable to install them and just spits out an obscure error message, it just indicates that the problems run deeper than a marketing department high on mind altering substances. The UX and product design suffers the same issues. So I cannot recommend. I wish you more luck than I had.