Installer issues (SEM 1.1.6 and Wurlitzer 1.0.5)

Official support for: arturia.com
Post Reply New Topic
RELATED
PRODUCTS

Post

Hi There,

I tried to update Oberheim SEM and Wurlitzer,
but trying to run the installer I only get an error message:
"This program does not support the version of Windows your computer is running"

I'm on an up-to-date Win Vista x64 system, but on the Arturia forum
someone also posted the same issue with Win 7.

Could you please fix the dumb installers ? :roll:

Thanks and Cheers.

Post

There was a misreading regarding OB 1.1.6 and Wurlitzer 1.0.5, This product does not support win XP, win Vista et 10.5.
So if you are running these OS, please use the versions below:
Ob SEM V:
==> http://www.arturia.com/downloads/obsemv ... erheim_SEM _V_1.1.5.dmg
==> http://www.arturia.com/downloads/obsemv ... erheim_SEM _V_1_1_3.exe

Wurlitzer:
==> http://www.arturia.com/downloads/wurlit ... n/Wurlitze r_V_1_0_3.exe
==> http://www.arturia.com/downloads/wurlit ... n/Wurlitze r_V_1_0_3.dmg

The information is now updated on the website:
==> http://www.arturia.com/evolution/en/dow ... dates.html

Sorry for the confusion.

Post

Well, you're now adding even more confusion !
So now you're saying either don't update or change your OS ?
And this midway for a minor update version ?

I'd be OK, if you would stop support for above mentioned OS - other companies just did also, but...
1. they announced that, and...
2. I still haven't come across a software, which would not run on my system so far - supported or not (at least on Windows) - even something more complex like Cubase 6.5 for example.

Sorry, but creating these dumb installers, which won't even let me install/update
the product, is a rather - at least - strange decision IMHO.

Cheers

Post

This is crazy - if you want to change system requirements don't do it at the same time as fixing bugs because it means many people who own your software can no longer access the bugfixes.

Also any change should be announced well beforehand - not snuck into a minor bugfix release - how to alienate your customers. Now people are stuck with a product they paid for but can't update to fix serious bugs.

Post

aMUSEd wrote:This is crazy - if you want to change system requirements don't do it at the same time as fixing bugs because it means many people who own your software can no longer access the bugfixes.

Also any change should be announced well beforehand - not snuck into a minor bugfix release - how to alienate your customers. Now people are stuck with a product they paid for but can't update to fix serious bugs.
^ This.

Post Reply

Return to “Arturia”